What is a cookie?
A cookie is a small text file stored in your browser when you visit almost any website. Its purpose is to allow the website to remember your visit the next time you return.
Cookies have been used for more than 20 years, ever since the first web browsers of the early World Wide Web.
What a cookie is NOT
A cookie is not a virus, not a trojan, not spyware, not spam, and it does not open pop-ups.
What information does a cookie store?
Cookies do not store sensitive information such as credit card numbers, bank details, photos, ID numbers or personal data.
Instead, they usually save technical information such as:
- user preferences
- browsing behaviour
- display or language settings
- session information
Your browser — not you personally — is what the server identifies.
For example, if you usually browse with Chrome and then switch to Firefox, the website will not recognise you as the same user because identification is browser-based.
Types of cookies
1. Essential / Technical cookies
These are the most basic cookies. They make the website work properly, distinguishing between human users and automated bots, logged-in and anonymous users, and enabling core website functions.
2. Analytics cookies
These collect information about how you browse, such as the most visited pages, time spent on the website, the language used or the device type.
They help us understand user behaviour to improve the website.
3. Advertising cookies
These display adverts based on your browsing behaviour, country of access, language and general preferences.
First-party vs third-party cookies
- First-party cookies are set directly by the website you are visiting.
- Third-party cookies are created by external services such as Google, Facebook, Twitter, or advertising partners.
What happens if you disable cookies?
If you choose to disable cookies, several features of the website may stop working:
- You may not be able to share content on social media.
- The website may not adapt content to your preferences.
- You may lose access to areas such as “My Account”, “My Profile” or saved favourites.
- Online purchases or bookings may be unavailable.
- The website will not be able to store geographical settings such as currency, timezone or language.
- We will not be able to analyse traffic or visitor statistics.
- Blogs may restrict actions such as posting comments, rating content or uploading images.
- The website may be unable to verify whether you are a human user or a spam bot.
- Personalised advertising cannot be shown, reducing website revenue.
- Some social media functions may stop working entirely.
Can cookies be deleted?
Yes. You can delete or block cookies completely or selectively for specific domains.
To delete cookies from a particular website, you must access your browser settings, locate the cookies stored for that domain and remove them.
How to manage cookies in popular browsers
Google Chrome
(steps may vary by version)
- Open Settings → Privacy and security.
- Click Cookies and other site data.
- View and manage cookies stored on your device.
- Use the search bar to find cookies from a specific domain and delete them.
Mozilla Firefox
- Go to Settings.
- Select Privacy & Security.
- Under Cookies and Site Data, manage or delete stored cookies.
Safari (macOS)
- Go to Preferences → Privacy.
- Manage cookie settings or remove stored cookies.
Safari (iOS)
- Go to Settings → Safari.
- Under Privacy & Security, select cookie options.
Microsoft Edge / Internet Explorer
- Go to Settings → Cookies and site permissions.
- Adjust or delete cookies as desired.
Android browser
- Open browser → Menu → Settings.
- Go to Privacy → enable or disable Accept cookies.
Windows Phone (legacy)
- Open browser → More → Settings.
- Enable or disable Allow cookies.
